Tag
Errors
- Can't connect your bankThe Connect your bank page stopped you, or the link from your AI seems dead. Here is what each message means and how to get the connection through.
- Import error messages and how to fix themWhat each import error or warning means, from date and amount errors to a missing opening balance or an expired confirmation, and how to fix it.
- CSV import says dates must be YYYY-MM-DDWhy a CSV upload is blocked when its dates aren't YYYY-MM-DD, and the two fixes. Name the file's date order, or let your AI convert the dates.
- My export download link expiredAn export link from your AI works for 120 seconds, about 2 minutes. If it stopped working, ask for a fresh export and open the link right away.
- Can't authorize your AIThe Pennyweight page that approves your AI stopped you with a message. Here is what each message means and how to get the connection through.
- My AI lost access to PennyweightYour AI says Pennyweight rejected its requests or asks you to re-authenticate. Why AI connections end and how to reconnect with your passphrase.
- ChatGPT won't add or change dataChatGPT reads your Pennyweight data but doesn't save a change. Why it asks for approval first, and what else stops a write.
- Your AI says "too many requests"Your AI hit a Pennyweight rate limit. Wait out the short per-minute pause, or the hourly limit on bug reports and feature requests, then carry on.
- This ledger is read-onlyYour AI says a ledger is read-only because it has no subscription. You can still view, export or delete it. Subscribe that ledger to add data again.
- Your payment didn't go throughA failed renewal doesn't lock a ledger right away. Here is what Pennyweight shows and emails you, and how to update your card to keep the ledger active.